Covid-19 “CoronaVirus” in Malawi
Hello Customers,
We know this is an unsettling time for everyone as Malawi responds to the Covid-19 outbreak, so it’s more important than ever that we look out for each other. We’re getting in touch to let you know that Malawi Website Host is here to support you during this difficult time.
Our main focus is the health and safety of you our customers and colleagues, so we are closely monitoring advice from the Malawi Government Committee on Covid-19 and the World Health Organisation (WHO). We’re also doing everything we can to keep our services running and help all of our customers whose finances may be impacted. We will keep you updated by posting the latest information on our website at https://www.malawiwebsite.com/x2/knowledgebase.php
Ways to get Technical Support
Our team is working hard to provide Technical Support at shortest time possible, but you may have to wait longer than usual. If you don't need to speak to us urgently, and to help us priorities those who need us most, we have a number of other ways you can be assisted on:
On Whatsapp
• You can use WhatsApp app 24/7 for most of your support needs
• To tell us you have paid or you are about to make payment.
• Our Whatsapp number is 0 886 07 20 33 (Malawi)
Open a Ticket on our Website
• Open a Ticket for all queries and questions regarding your services and invoices
• If you have never signed in before and forgotten your password, just use the “Forgotten Password” link found just below the signing box column.
• Only use Email Address that receives Invoices and Communications from us.
• Follow this link to the write to us: https://www.malawiwebsite.com/x2/contact.php
Our Office
• We're doing everything we can to keep our office open. If you are planning to visit us, we recommend checking our opening hours first before making your journey
• You can find our latest office opening hours by calling our office number 0 (265) 212 18 27 10
How to make Payment without visiting our Office
• Airtel Money using phone number: 0 886 07 20 33.
• And Online using your Bank Card or Credit Card. (PayPal is our service Provider)
See through the fraudsters
We also want to remind our customers to stay safe from fraudsters who are using the Covid-19s outbreak to scam people. Remember, if something doesn’t seem quite right, always stop and think before you act. If in doubt please cut the line call us back using the phone numbers on our website or shared with you in this communication.
You are always our top priority
We realise that the Covid-19 may affect you and your finances, and we want to give you the help and support you need while the situation continues. Our Clients are always our top priority - so please get in touch if you need help, so we can discuss your options and work together to find a solution.
Yours sincerely,
John Chimpololo
Malawi Website Host
Managing Director.
